At Daily Poker Game, we are committed to delivering your orders quickly, safely, and efficiently—no matter where you are in the world.
1. Order Processing
All orders are processed within 1–2 business days after receiving your order confirmation. You will receive a notification once your order has been shipped.
2. Shipping Confirmation and Tracking
After your order is shipped, you will receive a shipping confirmation email containing tracking information. Tracking links allow you to follow your package as it makes its way to you.
3. Shipping Carriers
We work with trusted global and regional logistics partners to ensure reliable delivery. Carrier selection depends on your location and the type of products ordered.
4. Shipping Charges
Shipping fees, if applicable, are calculated at checkout based on order size, weight, and destination. Occasionally, we may offer free shipping promotions.
5. Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to receive it, we will contact you to arrange reshipment. Additional shipping fees may apply.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at [email protected] within 48 hours of delivery. Be sure to include your order number and photos (if applicable). We will investigate and work with the carrier to resolve the issue quickly.
7. Multiple Shipments
In some cases, your order may be shipped in multiple packages (due to product availability or warehouse locations). You will receive tracking details for each shipment.
8. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, and other fees imposed by the destination country.
Contact Us
If you have any questions about your shipment or need support, please contact [email protected].